Don Carolis and Sons (Pvt) Ltd.
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    • Living
      • Sofas
      • Coffee Table
      • Drink Stool
      • Couches /Stool
    • Dining
      • Dining Table
      • Dining Chair
      • Side Board
    • Bedroom
      • Bed
      • Bed Side Cupboard
      • Wardrobe
      • Dressing Table
      • Dressing Stool
      • Towel Rack
      • Shoe Rack
      • Chest Of Drawers
      • Luggage Rack
    • Office Furniture
    • Occasional Furniture
      • Console Table
      • Varandha Furniture
      • Mirror Frame
      • Bar Cabinets
      • Stands
      • Bar Stool
      • Divans
      • Partition
      • Tv Cabinet
      • Racks
      • Benches
      • Display Cupboard
      • Couches
    • Mattress
  • Interior Design
  • Packing & Shipping
  • About Us
  • Contact Us
  • Warranty
About us
  • History
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  • Creating value from waste

Warranty

Warranty Certificate

  • Your Invoice Is Your Only Warranty - Please retain carefully and present with any Warranty Claims.
  • We strongly recommend that the Care Instructions on our website, be followed meticulously, to ensure the validity of this Warranty
  • H. DON CAROLIS manufactured Interior Solid Wood furniture, carries a warranty of five (5) years on the timber used and against any manufacturing defects.
  • All H. DON CAROLIS manufactured leather, PVC and Fabric sofas carry a five (5) year warranty on the timber frame.
  • All H. DON CAROLIS furniture manufactured in Steel, Melamine, Plywood, Veneer, MDF or any other material, carries a one (1) year warranty against manufacturing defects.
  • H. DON CAROLIS exterior solid wood and Wrought Iron furniture carry a one (1) year warranty - valid ONLY if the furniture is cleaned regularly and Teak oil is applied once every three (3) to four (4) months.
  • Stainless Steel and solid wood pantries carry a five (5) year warranty against manufacturing defects.
  • Spring Mattress between 5 to 10 years depending on brand for defects in the spring and spring units

Warranty Exclusions

  • Glass and Mirrors
  • Exposure of products (excluding specified Outdoor furniture) to direct sunlight.
  • Improper handling or if the furniture is used for any purpose, other than the intended purpose.
  • Damage due to Natural Disasters.
  • Products that have been transported or repaired by others.
  • Fabric, PVC and leather used on H. DON CAROLIS products.
  • Damage due to water, floods or sea spray.
  • Damage caused by chemicals.

Important

While H. DON CAROLIS & SONS (PVT) LTD, will ship/transport your furniture worldwide; THERE IS NO INTERNATIONAL WARRANTY OFFERED on any H. DON CAROLIS/DONS product.

Furniture Care & Warranty
  • Wooden Furniture
  • Non Wooden Furniture
  • Upholstery
  • Warranty
Contact Us
  •   No 65, Station Passage, Colombo 02, Sri Lanka.
  •   (+94) 11 2325767 / (+94) 11 2325677
  •   [email protected]
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